Privacy Policy
BuyWholesaleVape respects your privacy. This policy explains what personal information we collect, why we collect it, and how it's handled when you browse or buy from our store.
Information We Collect
When you place an order or create an account, we collect the details needed to fulfil it: your name, email address, delivery address, and order history. Payment details are processed securely by our payment providers — we don't store your full card numbers on our servers. If you subscribe to our newsletter, we store your email address to send you updates, and you can unsubscribe at any time.
How We Use Your Information
Your information is used to process and deliver orders, communicate with you about your purchases, respond to enquiries, and — only if you've opted in — send marketing emails about restocks and bulk deals. We may also use aggregated, de-identified data to understand how the store is used and improve it.
Cookies & Analytics
Like most online stores, we use cookies to keep your cart working, remember your preferences, and measure site traffic through analytics tools. You can disable cookies in your browser, though parts of the store (like the cart and checkout) may not function properly without them.
Sharing Your Data
We don't sell your personal information. We share it only with the service providers needed to run the store — payment processors, shipping carriers, and email platforms — and only to the extent required for them to do their job. We may disclose information where required by law.
Data Security & Retention
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. Order records are retained as required for accounting and legal purposes; you can ask us to delete your account and associated personal data, subject to those obligations.
Your Rights
You can request access to the personal information we hold about you, ask for it to be corrected, or request its deletion by contacting us through the contact form. We'll respond to genuine requests within a reasonable timeframe.
Changes to This Policy
We may update this policy from time to time. The current version will always be published on this page.